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I’ve received an Error code 55.0602.  I’ve powered off, unplugged, held down power button, plugged directly into an outlet, powered back up and continue  to receive the error code.  What’s my next move?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

55.0602 = DC controller NVRAM access error

 

Recommended action

 

1. Reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize.

 

2. If you are using a surge protector:
a. Power off the printer.
b. Remove the surge protector.
c. Plug the product directly into the wall socket and turn the product power on.


3. If the error persists, replace the DC Controller PCB Assembly (HP Part #: ??????).
4. If the error persists, replace the product.

 

So, according to the CPMD your next step should be to replace the DC controller PCB. 

Engine Controller assembly (duplex M253-M254, M278-M281 models) RM2-9574-000CN.

 

I hope this helps



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

3 REPLIES 3
HP Recommended

By the way, it’s a color LaserJet Pro MFPM281CDW

HP Recommended

55.0602 = DC controller NVRAM access error

 

Recommended action

 

1. Reset the printer:
a. Turn off the power by using the power switch, and then wait at least 30 seconds.
b. Turn on the power and wait for the product to initialize.

 

2. If you are using a surge protector:
a. Power off the printer.
b. Remove the surge protector.
c. Plug the product directly into the wall socket and turn the product power on.


3. If the error persists, replace the DC Controller PCB Assembly (HP Part #: ??????).
4. If the error persists, replace the product.

 

So, according to the CPMD your next step should be to replace the DC controller PCB. 

Engine Controller assembly (duplex M253-M254, M278-M281 models) RM2-9574-000CN.

 

I hope this helps



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
HP Recommended

Great, thank you!

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