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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-30-2020 01:14 PM

HP Recommended

HP Printer Color Laser Jet Pro MFP M477fnw 60-02 error. 

I have restarted several time and still not working. I have looked for paper jam and checked the paper feed but no luck

 

4 people had the same question
1 REPLY 1

‎06-30-2020 01:30 PM

HP Recommended

A 60.2 error is a tray lift error for tray 2. This can be caused by an issue with tray 2 lift mechanism, a broken tray 2 or something jammed that is preventing the tray from lifting properly. Pull out the tray and on the back left you will see a black gear, rotate that gear to make sure that the lift assembly in the tray works properly. Check the tray cavity for jammed paper as well.

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