Error 75 printer laser

[Patrice15]

Printer laser hpm139m142

[Raj_05]

Hi @Patrice15,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error 75 on a laser printer, such as the HP LaserJet M139 or M142, typically indicates a problem with the paper feed or paper path. Here are some steps you can take to troubleshoot and resolve the issue.

Check Paper Tray:

• Ensure that the paper tray is loaded with the correct type and size of paper.
• Make sure the paper guides are properly adjusted to fit the paper size.

Paper Jams:

• Check for any paper jams in the printer. Open all accessible areas and carefully remove any stuck paper.

Printer Rollers:

• Clean the printer rollers. Dust and debris on the rollers can cause paper feed problems.
• Consult your printer manual for instructions on how to clean the rollers properly.

Paper Quality:

• Use high-quality, undamaged paper. Damaged or poor-quality paper can lead to paper feed issues.

Paper Sensor:

• Check for any sensors in the paper path. Make sure they are clean and not obstructed.

Power Cycle:

• Turn off the printer, unplug it from the power source, and wait for a few minutes. Then, plug it back in and turn it on. This can sometimes resolve temporary issues.

Firmware Update:

• Ensure that your printer has the latest firmware installed. Check the HP website for firmware updates and follow the instructions for updating.

Check for Obstructions:

• Inspect the entire paper path for any foreign objects that may be causing the paper feed issue.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support