Error 79 HP LaserJet Pro 200 color MFP M276nw

[DEF5]

PLEASE TELL ME SOMEONE CAN HELP.   I switched to a new internet provider.   At first I couldn't locate the new router (it uses Eero).  I had to turn off/on to see available connections.    Added my password and it says I'm connected.  I can now print a document from laptop to computer.   I have always used Wifi to use the HP printer ap to scan documents to save as PDF to the computer.   But now that I have he new router, the scanner is shutting down mid scanning leaving the paper stuck in the feed and the ERROR 79 comes on.    I have reset the Eero.  I have reset the laptop.   I have uninstalled and reinstalled the HP printer app.   And before I did all that I turn things off and on over and over.  I've unplugged the printer completely.   I have used the unhelpful chat bot and turn off the IvP6, shut down and turned on again...i've done that twice now.  NOTHING IS HELPING.    I can not scan some very important documents to PDF and there is a deadline to get this info submitted.   NO PERSON TO TALK TO TO ASSIST.  And the darn chat bot won't let me ask questions.   I have watched videos on the error 79 with no changes.   NOTHING HELPS.

[sandytechy20]

@DEF5 

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