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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error 8AF30001 on 7602 Smart Tank All-in-One

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09-03-2024 06:14 PM
I tried updating the firmware on my 7602 Smart Tank today. It bricked the printer. Error 8AF30001.
I've unplugged and re-plugged the printer, no luck.
I tried the procedure in https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Error-8AF30001-on-Smart-Tan.... I reach the menu with the three buttons illuminated, but I can't select the "Reflash" option...the left and right buttons don't move the menu, and pressing "?" executes something, but does not reflash.
Would appreciate any suggestions. Thanks.
09-05-2024 05:02 AM
Hi @davetpg,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with Error 8AF30001.
Since you have already performed the required steps, I am sending you a private message because fixing the issue might require one-on-one interaction.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
09-05-2024 01:13 PM
Hello Elohi_NR,
Thanks for your response. I was able to resolve the issue yesterday after repeatedly trying the procedure...the left button in the maintenance and diagnostic display started working (I'm not sure why) and I was able to reflash the printer.