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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet Pro MFP M479fnw
macOS 12.0 Monterey

This printer is 2.5 years old. 

Today when attempting to print from MS Word - blue screen on printer and B8047A26

re-booted everything .. then was able to print an e-mail from MS Outlook but when trying to print from Word - blue screen and B8047A26 re-appears

Error B8047A26 does not feature in the HP error look up facility

Any suggestion would be much appreciated

Thanks

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