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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-12-2023 10:08 AM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

0524231638a.jpg

Category:
1 person had the same question
1 REPLY 1

‎06-15-2023 12:05 AM

HP Recommended

Hi @CADMAN21,

 

Welcome to the HP Support Community. 

 

I'm afraid this is a hardware issue with the printer.

 

The steps that can be tried to resolve this issue are as below:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any paper jams or foreign objects inside the printer and make sure the print carriage is moving freely.

Click here

 

If the issue persists, leave the printer unplugged overnight and try to power it ON again.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Nal_NR-HP Support Community Moderator



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