Error B8158376 (Officejet Pro 9010) during printhead alignment won't resolve after semi-full rest

[Kam95]

Error B8158376 (Officejet Pro 9010) during printhead alignment won't resolve after semi-full rest. A blue screen with blinking icons including the power button appears which won't stop until you turn the power off from the wall.

thank you 

Kam95

[Nal_NR]

Hi @Kam95,

Welcome to the HP Support Community. 

I'd like to help!

Since you have already tried Semi-full reset and still having errors, to fix this issue you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Kam95]

Thanks for your contact. However, I cannot find my "inbox on the forums page for the private message."  I have checked several times already! could you send your instructions by email please.

thanks 

Kam95

[Nal_NR]

Hi @Kam95,

I have sent the private message once again. Kindly check.

[ipoppa33]

Did anyone get this solved?  If so could you let the rest of us know how you did it.  

My 9010 is doing the same thing!

Thanks.

[SivaRR]

Hi HP Support, 

I have the same issue with my printer Blue screen with error code B8158376 during the printhead alignment. Please advice 

[Sugarbinc]

I am having the same issue with my OfficeJet 9016 

[Sugarbinc]

I am having the same issue with OfficeJet 9016