Error Code 0XB9380FC6

[Chary137]

I was printing a document and suddendly came out the message "Error Code 0XB9380FC6", I put off the printer and several minuts I turn on again with the same results. What can I do to restore again my HP OfficeJet 4655 printer?

Thanks in advance.

[Sneha_01]

Hi @Chary137,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code you mentioned, "0XB9380FC6," is specific to HP printers and usually indicates a hardware or firmware issue.

 Here are some steps you can try to troubleshoot and resolve the issue with your HP OfficeJet 4655 printer:

Restart the Printer:

• Turn off the printer.
• Unplug the power cord from the back of the printer.
• Wait for at least 60 seconds.
• Plug the power cord back into the printer.
• Turn the printer back on.

Update Firmware:

• Check if there is a firmware update available for your printer on the HP website.
• If an update is available, follow the instructions provided to update the firmware. Click Here 

Check for Paper Jams:

• Ensure that there are no paper jams or obstructions in the paper path.
• Open the printer cover and check for any stuck paper. If found, carefully remove it.

Reset the Printer:

• Turn off the printer.
• Disconnect the power cord from the rear of the printer.
• Wait for at least 60 seconds.
• Reconnect the power cord and turn the printer back on.

Check Ink Cartridges:

• Make sure that the ink cartridges are properly installed and have enough ink.
• Consider replacing any low or empty cartridges.

Printer Self-Test:

• Print a self-test page to check if the printer itself is functioning correctly.
• Refer to the printer manual for instructions on how to print a self-test page. Click Here

If the issue persists, It might be a hardware-related issue.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support