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‎03-09-2025 10:20 AM

HP Recommended

I tried accessing the HP FTP but I can't browse directories nor do I know what the last firmware was named. Very frustrating.

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‎03-09-2025 11:03 AM

HP Recommended

I am curious if anyone here has been able to use the older firmware update utility that is posted to downgrade the firmware and if that resolved the issue? A note that you might have to change a setting in the embedded web server to enable firmware downgrades.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎03-09-2025 11:04 AM

HP Recommended

How do we obtain the older firmware version?

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‎03-09-2025 11:39 AM

HP Recommended

"I am curious if anyone here has been able to use the older firmware update utility that is posted"

I cannot find the older firmware update utility you are referring to, please share.

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‎03-09-2025 12:02 PM

HP Recommended

There is no setting in the EWS to modify to allow downgrades. Plus - there is no known place to access previous versions of the firmware. 

 

BRICKED!

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‎03-09-2025 12:22 PM

HP Recommended

Posted on support.hp.com is September 2024

 

https://ftp.hp.com/pub/softlib/software13/printers/M234d_235sdw/M234d_M235sdw_FW_Update-20240710.exe

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-09-2025 12:24 PM

HP Recommended

@H411 I added that as a caution as it may or may not be necessary. I typically deal with Laserjet PRO and larger machines so not 100% sure of what appears in the EWS on basic consumer models. It is entirely possible you can downgrade without having to make any changes.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-09-2025 02:22 PM

HP Recommended

Just tried using the previous firmware updater and it's a no-go. Printer is still on the faulty firmware.

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‎03-09-2025 02:31 PM

HP Recommended

@Repairatrooper  - that firmware is for the SDW model which is the model with the automatic document feeder. 

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‎03-09-2025 03:10 PM

HP Recommended

I should also add - that running the old firmware executable file that @repairatrooper listed - totally bricked the machine even worse. Now it's 100% inaccessible via the EWS. It has code "49" on the LCD panel now.

Can HP send me a new printer now please?

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