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‎10-26-2023 11:59 AM

HP Recommended
Product: hp envy 4524

Hi, I've got an error code 0x B831CCB0 on my HP ENVY 4524 printer. It refuses to do anything. What can I do? Thank you for your help!

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-29-2023 11:54 AM

HP Recommended

Hi @Sr_Aurelia,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

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1 REPLY 1

‎10-29-2023 11:54 AM

HP Recommended

Hi @Sr_Aurelia,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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1 person found this reply helpful
Was this reply helpful? Yes No
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