Error Code B8Be1F00 - Blue Screen on Officejet Pro 8730

[Waynipops2025]

I am getting a blue screen with flashing power button and error message B8BEF100

Can someone share how to fix this please

[Max3Aj · Accepted solution]

@Waynipops2025, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

The error code B8BE1F00 on your HP OfficeJet Pro 8730 accompanied by a blue screen and flashing power button typically indicates a firmware or hardware failure. Here are some steps you can try to resolve the issue:

Power Reset the Printer

This helps clear temporary hardware or firmware glitches.

• Turn off the printer and disconnect the power cord from both the printer and the wall outlet.
• Wait for at least 60 seconds.
• Plug the power cord directly into a wall outlet (avoid power strips or surge protectors).
• Reconnect the power cord to the printer and turn it on.

If the printer powers on normally, the issue may have been a temporary glitch.

Check for Firmware Recovery Mode

If the printer still shows the blue screen:

• Press and hold the Power button for 10–15 seconds.
• If the printer enters Firmware Recovery Mode, follow the on-screen instructions or use the HP Smart app to reinstall firmware.

Update Firmware (if accessible)

If the printer starts normally:

• Visit the HP OfficeJet Pro 8730 support page and check for the latest firmware under Software and Drivers. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support