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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-01-2023 03:37 PM

HP Recommended
Product: HP Envy Photo 7155

My printer is displaying the error code C4EB8024. All the lights are flashing on and off. I've seen that I need to reset my printer, but I can't find any instructions on how to do so. Please advise.

Category:
5 people had the same question
2 REPLIES 2

‎04-04-2023 09:28 PM

HP Recommended

Hi @lisamlegityou,

 

Welcome to the HP support community.

 

I understand that you are getting a C4EB8024 error on the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

 

 Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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‎04-11-2023 08:32 PM

HP Recommended

Hi @lisamlegityou,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 


Elohi_NR

I am an HP Employee

Nal_NR-
HP Community Moderator



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