-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error Code: UA_400_EB000U0422

Create an account on the HP Community to personalize your profile and ask a question
07-26-2025 08:41 PM
This printer is associated with another account. You can use this printer and the HP Smart app to print, scan, copy, and more, but you will not have access to cloud features like Print Anywhere.
HP will provide information in the future when you can request access to use cloud features of this printer.
Error Code: UA_400_EB000U0422Save this code if contacting HP Support.
07-29-2025 06:08 AM
@Walterrrrrrr, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Error Code: UA_400_EB000U0422!
The error code UA_400_EB000U0422 indicates that your printer is currently associated with another HP account, which restricts access to certain cloud features, such as Print Anywhere. While you can still use the printer for basic functions like printing, scanning, and copying, you won't be able to utilize cloud features.
For resolving this issue, you might consider:
Checking Account Associations: Verify which HP account the printer is currently associated with. You may need to log into that account to make changes.!
We're thrilled to have the opportunity to assist you and provide a solution.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee