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‎07-31-2020 12:35 AM

HP Recommended
Product: Cp6015dn
Operating System: Microsoft Windows 10 (64-bit)

 disassembled and assembled the printer. He performed all actions carefully. this fatal error occurred. Nothing helps. rebuilt again. the error remained. What should I do? all wires and circuits are in order.

8 REPLIES 8

‎07-31-2020 06:28 AM

HP Recommended

Have you replaced any parts in the unit at all? Was this error what prompted you to disassemble the device in the first place or were you having other problems. 

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‎07-31-2020 06:58 AM

HP Recommended

Принтер изначально был полностью работоспособен. Разобран из-за характера моей работы. А после сборки крутятся вентиляторы, принтер тестируется при запуске и выдает эту ошибку. Я разбирал и собирал заново, и теперь вентиляторы нигде не крутятся, а на экране нет подсветки. Однако принтер тестируется точно таким же образом и выдает ту же ошибку. Извините за плохой английский, это машинный перевод.

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‎07-31-2020 07:01 AM

HP Recommended

ничего не изменилось. ничего не было изъято.

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‎07-31-2020 10:12 AM

HP Recommended

There are tempermental machines with a very large number of connectors. The error you are getting is a failed DC controller. Recheck all connections and make sure a pin did not get bent on one of the connectors. From there if all connectors look good then likely the DC controller failed during the take apart and reassemble process and will now need to be replaced. Be sure to check any FFC cables for damaged contacts when you are going through the reseating process.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-31-2020 02:05 PM

HP Recommended

Thank you very much, I will definitely check all entries for defects. If this does not help, what other defects could there be? THERE IS AN ASSUMPTION THAT IS A BAD SLIP FROM MOTHER TO DC

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‎07-31-2020 02:33 PM

HP Recommended

except for the pins, the board could not be damaged, probably, did not drop. what else to pay attention to?

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‎07-31-2020 03:12 PM

HP Recommended

Unless the entire machine is was disassembled on a static proof work bench you cannot rule out damage to the board.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-02-2020 11:17 PM

HP Recommended

Checked all the inputs, everything whole. Checked the flat wires, all intact. Visually the boards are free from defects. What else can you do?

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