Error Message B80003E4 - HELP!

[kammerm1]

I recently got an error message on the screen B80003E4. I have no idea how to fix this. When I press the power button, the printer shows the HP start up screen for a few seconds then shows this error message again. I also can't find ANY information regarding this specific error code. This is frustrating since I just purchased this printer. Please help. Thank you.

[asmita6658 · Accepted solution]

@kammerm1

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with "B80003E4" error.

Don't worry, I'm here to help. 

Let's try these steps -

1) Take out the cartridges. 
2) Unplug the power cord from the printer & wall. 
3) Wait for 30 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Insert the cartridges back into the printer.

Also, try updating the printer's firmware.
 
If the issue still persists, this would confirm a hardware failure. I have sent you a private message with the details regarding the service options. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂