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‎02-24-2023 04:16 PM

HP Recommended

Error light is flashing P2 and then 9* on my HP laser jet pro MP28-MP31, and the Attention Light is flashing.

Category:
3 people had the same question
1 REPLY 1

‎02-28-2023 07:29 AM

HP Recommended

@Lmaestri 

 

Welcome to the HP support community.

 

I understand that you are getting P2 error, I am glad to assist you.

P2 error indicates -- An ID Copy job has been started.

Fix -- Turn over the identification card and press the ID Copy button to continue.

 

If the issue persists, follow these steps:- 

Perform a power reset , Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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