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‎09-18-2024 10:47 AM - last edited on ‎10-10-2024 07:19 AM by Retired

HP Recommended

I'm getting this error message on the front panel of our schoools HP Designjet T120 large format printer.... "There is a problem with the printer or ink system." I've turned the printer off, unplugged it and restarted it. I've done this several times. I've removed the cartridges several times and put them back in. I still get the error message. Any ideas on what's causing this?

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‎09-18-2024 10:52 AM - edited ‎09-18-2024 10:57 AM

HP Recommended

See if this helps, let me know if it does or not.

https://support.hp.com/us-en/document/c04525354

 

There are two updates to the firmware, one came out recently

https://support.hp.com/us-en/drivers/hp-designjet-t120-printer/5263073

 

 

The following might require a contract

https://reinvent.hp.com/designjet-contact-us

 

 

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