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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error: Printhead missing or incorrectly installed

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07-15-2020 07:39 AM
Error: Printhead problem.
The printer worked fine yesterday and today I get this error. I have unplugged it from the wall and unplugged the cord from the printer, still same error.
Solved! Go to Solution.
Accepted Solutions
07-17-2020 10:57 AM
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
The fate of the solution depends on your answer!
P.S: Welcome to HP Community 😉
Keep us posted,
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Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
07-17-2020 10:57 AM
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
The fate of the solution depends on your answer!
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
07-18-2020 12:25 PM
@Memaw4x That's awesome, I'm glad that worked out for you,
And @CageyPotter if the steps done by the OP doesn't help, here's what you need to do: click here & skip to step 2
Keep me posted.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.