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Hp officejet pro

Error: Printhead problem.
The printer worked fine yesterday and today I get this error. I have unplugged it from the wall and unplugged the cord from the printer, still same error. 

1 ACCEPTED SOLUTION

Accepted Solutions
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@Memaw4x & @CageyPotter 

 

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Riddle_Decipher
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View solution in original post

5 REPLIES 5
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I followed the instuctions to remove the cartridges and printhead then replace them and power off, but get same pringhead missing error. Unable to print from PC or make copies.

HP Recommended

@Memaw4x & @CageyPotter 

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

The fate of the solution depends on your answer!

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

I have an HP Office Jet Pro 8600.  I have tried turning it off, unplugging the power, and removing the printerhead. Still won't print.

HP Recommended

Remove the Printhead by flipping down the gray arm on the side of the head. That will release it. Then with a lint free cloth dust the backside of the Printhead then return to printer. That worked for me. 

HP Recommended

@Memaw4x That's awesome, I'm glad that worked out for you, 

And @CageyPotter if the steps done by the OP doesn't help, here's what you need to do: click here & skip to step 2

Keep me posted.

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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