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Solved!

Error Printing - Came up out of nowhere

HP Recommended
HP Officejet Pro 8725
Microsoft Windows 10 (64-bit)

All of the sudden when I try to print from my desktop, the documents error out; get to the spooler and immediately error out

Printer is connected, online, and shows ready in HP Smart.  Printer works with other devices in my home.

I have tried 'everything' I can think of all of the way down to deleting all drivers and apps in printui.exe /s and reinstalling from scratch.

 

Help is appreciated...I am missing something...

2 REPLIES 2
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HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



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HP Recommended

Hallelujah!  This version of the utility fixed it!  I ran other Scan Doctors that didn't work.  Can you give me insight into what this 5.07 version may have done differently?

 

Thank you!

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