Error URF Decoding Fail printing via AirPrint from my iPad

[LDMC]

Hello. I can’t seem to print via my iPad. It shows up error every time I try to print. But works fine when I use my iPhone, laptop etc.

help please! Thank you. 

[A_Gayathri]

Hi @LDMC,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your iPad. Let's go through a few troubleshooting steps to resolve the issue:

1. Ensure Your iPad and Printer Are Connected to the Same Network

Make sure your iPad and your HP Color Laser MFP 178nw are connected to the same Wi-Fi network. AirPrint requires both devices to be on the same network.

2. Restart Your Devices

Sometimes, simply restarting your devices can resolve connectivity issues.

• Restart your iPad: Press and hold the power button until you see the slider, then slide to power off. Turn it back on after a few seconds.
• Restart your printer: Turn off the printer, wait for about 10 seconds, and then turn it back on.

3. Check Printer Status

Ensure your printer is ready and not showing any error messages or warnings on its display panel.

4. Update Your iPad and Printer Firmware Update the firmware on an HP printer

Make sure your iPad is running the latest version of iOS.

• Update iOS: Go to Settings > General > Software Update and install any available updates.

Also, check if your printer firmware is up-to-date. You can do this via the HP Smart app or the printer's embedded web server.

5. Reconfigure AirPrint

Try reconfiguring the AirPrint settings on your iPad.

1. Forget the Printer: Go to Settings > Wi-Fi, find your printer in the list of connected devices, and select Forget This Device.
2. Re-add the Printer: After forgetting the device, re-add it by selecting your printer from the available AirPrint printers list when you attempt to print.

6. Reset Network Settings on Your iPad

If none of the above steps work, you can try resetting the network settings on your iPad. Note that this will erase all saved Wi-Fi networks and passwords.

• Go to Settings > General > Reset > Reset Network Settings.

7. Check AirPrint Settings on Printer

Ensure that AirPrint is enabled on your printer:

1. Open the HP Smart app on your computer or smartphone.
2. Go to Printer Settings and make sure AirPrint is turned on.

8. Try Printing from Another App

Sometimes, the issue may be with the specific app you're trying to print from. Try printing a simple document from another app, like Notes or Safari.

9. Reinstall Printer on iPad

Delete the printer from the iPad's list of known printers and reinstall it:

1. When attempting to print, tap on the printer selection, find your HP Color Laser MFP 178nw, and remove it if possible.
2. Retry the printing process and let the iPad rediscover the printer.

10. Check for Firewall or Router Issues

Ensure that your router or firewall settings are not blocking communication between your iPad and the printer. This can sometimes happen with strict security settings.

Refer to this document: HP Color Laser MFP 178nw User manual 

HP printer setup (Apple AirPrint for iPhone, iPad)
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[LDMC]

Hello, thanks for your reply. It is still not possible.

It shows -

URF ERROR URF Decoding Fail

Postion: 0x58 (88)

System: emul/URF/URF_dec

LINE: 356

Version: V11.73_190212

Error code: 11-1114

Thank you.