Error a on screen

[Wila5303]

I have an error message A on my screen and don’t know what to do 

[rachelgomez1619]

Correct blue screen error messages by testing for hardware failures

Blue screen error messages can be caused by hardware failures. Use these steps to determine if your computer hardware is functioning within the correct parameters.

For instructions on how to test for hardware failures to ensure that your hardware is functioning correctly, see HP PCs - Testing for hardware failures in Windows 10.

Update your computer with HP Support Assistant or Windows Update
You can resolve many blue screen errors or messages by updating your computer using either HP Support Assistant or Microsoft Windows Update.

Updating the computer using HP Support Assistant
Use HP Support Assistant to automatically install computer updates, such as updated drivers, system updates, and useful utilities.

Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

Click Updates in the My notebook pane
Click Check for updates and messages to scan for new updates.

Updates list in HP Support Center
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

Click the update name for a description, version number, and file size.

Select the box next to any updates you want to install, and then click Download and install.

Perform any other update management actions as needed.

Postpone an update: Click Remind me, and then select a time preference.

Delete an available update: Click the Delete icon to remove the update from the list and record it in the action log.

Review updates status: Click Action log below the list to view installed, postponed, or deleted updates.

Run Windows Update
Update your Windows 11 or Windows 10 computer using Windows Update.

In Windows, search for and open Check for updates.

If there are any available updates, they begin automatically.

After the updates install, restart your computer when prompted.

Regards,

Rachel Gomez