Error code 0XB802640E showing on HP Officejet 4634

[Encyb]

Error code 0XB802640E showing on printer screen with bleeping

[A_Gayathri]

Hi @Encyb ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting the error code 0XB802640E on your HP OfficeJet 4634 typically indicates a hardware or firmware issue. Here are some steps you can try to resolve it:

Restart the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 30 seconds and plug it back in.
• Turn the printer on and check if the error persists.

Check for Paper Jams:

• Open all accessible compartments (such as the paper tray, rear access door, and ink cartridge area).
• Look for any paper jams or foreign objects inside the printer.
• Gently remove any obstructions if you find any.

Update Printer Firmware: Update the firmware on an HP printer

• Sometimes, a firmware update can resolve issues like these. If you can access the printer via the HP Smart app or HP's website, check for any available firmware updates and install them.

Reset the Printer:

• If restarting doesn’t help, try a full reset of the printer to factory settings. Keep in mind this will erase any custom settings.
• To reset: Go to the printer's settings, find the "Restore" or "Reset" option, and follow the prompts.

Check the Ink Cartridges:

• Ensure the ink cartridges are properly installed and have no visible damage.
• Remove and reinstall them, ensuring they click into place securely.

I hope this helps. 

Take care and have a good day.

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