Error code 0XB81C2BFC HP Envy photo 6234

[Helen190]

Hello, I keep getting this error code.

Printer won’t do anything at all, I’ve tried unplugging for half an hour… and typically have an urgent job all Tim working on!

Please help!!  Thank you. 

[A_Gayathri]

Hi @Helen190,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are getting the error code 0XB81C2BFC on your HP ENVY Photo 6234 All-in-One Printer typically indicates a hardware or firmware issue. Here are steps you can take to try and resolve it:
 

Steps to Fix Error 0XB81C2BFC:

Power Reset:

• Unplug the printer from the power outlet and disconnect all cables (USB, Ethernet, etc.).
• Wait at least 60 seconds.
• Plug the printer directly into a wall outlet (not a surge protector or power strip), and reconnect the power cable.
• Turn on the printer and check if the error persists.

Firmware Update (if the printer becomes responsive):  Update the firmware on an HP printer

• Check if your printer's firmware is up to date. You may need to visit HP’s support site and download the latest firmware if needed.
• Alternatively, if your printer connects to the internet, you can use the HP Smart app to check for firmware updates.

Hard Reset (Factory Reset):

• Hold down the "Cancel" button and the "Back" button together for a few seconds, then release. This should reset the printer.
• Once it restarts, follow the on-screen instructions to set it up again.

Clear Printer's Cache:

• Turn off the printer.
• Hold the power button for about 15 seconds to ensure any leftover charge is cleared from the system, and then turn it back on.

Check for Paper Jams or Cartridges:

• Make sure there are no paper jams or blockages inside the printer. Open the ink cartridge access door, and remove and reseat the cartridges properly.

Refer to this document: HP ENVY Photo 6234 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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