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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error code 0XB836883A

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06-07-2025 06:25 AM
@Seattle-Sam, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code 0xB836883A you're encountering on your HP printer typically indicates a firmware glitch or internal system error. While this may appear occasionally, it's important to ensure your printer's firmware and internal components are functioning correctly to prevent recurring issues.
Perform a Power Reset
This helps clear temporary firmware faults.
- Turn the printer ON, if it’s not already.
- With the printer on, disconnect the power cord from the back.
- Unplug the other end from the wall outlet.
- Wait for 60 seconds.
- Plug the power cord back into the wall and then into the printer.
- Turn the printer back ON and check if the error reappears.
Update Printer Firmware
Firmware updates resolve known bugs and improve performance.
- Visit the HP support page.
- Enter your printer model (e.g., HP OfficeJet, DeskJet, ENVY, etc.).
- Download and install the latest Firmware Update Utility for your printer.
- Follow the on-screen instructions to complete the update.
Factory Reset (Optional if error persists)
If the above steps don’t resolve it:
On the printer control panel, go to Settings > Printer Maintenance > Restore > Restore Factory Defaults.
Note: This will erase any custom settings (e.g., Wi-Fi password, fax settings).
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support