Error code 0XC0250000 TRTHREADSTOP C keeps coming back

[ArPou]

the mentoined error code keeps returning. I recently replaced WIFI router in my home. Unplugging and re-plugging does not solve the issue. Error code keeps coming back.

[Nal_NR]

Hi @ArPou,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Let's try to reset the Printer here as it helps remove any stored static electricity from the Printer which might be causing these issues.

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
7. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
8. Reconnect the power cord to the rear of the printer.
9. Turn on the printer, if it does not automatically turn on.
10. Wait until the printer is idle and silent before you proceed.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[ArPou]

Hi,

unfortunately, removing the power cord, in line with your instructions, did not solve the issue. After reconnecting the power cord, in line with your instructions,  the printer turns on again in normal state. After a short period the error code appears again (and the printer is not working...)

[Nal_NR]

Hi @ArPou ,

We apologize for the inconvenience. The issue seems to persist even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction via remote assistance to fix the issue over the phone. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Fordo38]

Method: Hp Printer Not Printing Colour IF Not Printing Try The Not Printing Instruction Below First.

Create a TCP/IP port
1. Open Printer Properties:
a. Click the Windows search icon, type ‘Printers’ and then open the Printers & Scanners or Devices & Printers settings.
b. Select your printer and click Manage. If there is no Manage option, right-click the printer.
c. Click Printer properties.
d. Click the Ports tab.

2. If the selected port is not a TCP/IP port, we need to create one.

3. Click the General tab and copy the IP address in the Location field. The IP address is the series of 4 numbers separated by dots, after ‘http://’ and before the ‘:’.
4. b. Return to the Ports tab, and click Add Port.

c. Select Standard TCP/IP Port, and then click New Port.
d. In the Add Standard TCP/IP Printer Port Wizard, click Next.
e. Enter the IP address which you copied earlier and a name for the port, and then click Next.
f. Click Finish to close the wizard.
g. Select the new port, click Apply, and close the Printer Properties dialog.

5. Finish setting printer preferences:
a. Click the Windows search icon, type ‘Printers’ and then open the Printers & Scanners or Devices & Printers settings again. There will be two icons for your printer.
b. Select one of the icons for your printer and click Manage. If there is no Manage option, right-click the icon. If you see Printer Properties, click it. If you see Scan Properties, click the back arrow, open the other printer, and click Printer Properties.
c. Click the Device Settings tab.
d. Change “Automatic Configuration” to “Update Now”. It will revert to ‘Off’, but ignore this and click Apply. Close the Printer properties dialog.
e. In the application you want to print from, click Print, and then Printer Properties. On the Paper/Quality tab, select Color and click OK.

6. Try printing again.
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Not Printing.
Go to Hp printer and find the printers ip address which is 192.168.0.??
( - = Select )
1. Go to control Panel - devices & printers - printer scanners - Hp printer
2. Go to printer properties - Ports - Enable bidirectional support.
3. Left click the port ip address in the list above - config port - In the name or ip address box and enter printers ip address 192.168.0.??
4. Click apply