Error code 0XC4EB8021 on HP ENVY 5030 switch on

[glennom]

Error code 0XC4EB8021 on HP ENVY 5030 switch on

[Echo_Lake]

@glennom

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I understand you are getting this error on the printer screen. 

Let's try these steps to resolve the issue: Root-level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP Envy printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here. 
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.