Error code 0x061011beb, ink overflowed print head and ink filled docking bay

[LeggLess]

Since printer is dead, I found a working E710a replacement, i desided to open printer and dissect  it. All I found out of place was the docking bay where print head parks when not in use was filled with mostly black ink, other three colors were present. All I can think is that the printers' location near a window, the heat build up caused ink to expand in the cartrides and over flow the print head completly and spill over in the docking bay.

I'm trying to figure out the best way to clean that area and possibly use printer again. 

[Kumar0307]

@LeggLess

Welcome to the HP Support Community!

To remove/clean the printhead refer to this document.

If the issue persists, please contact our HP Support team for Service Options:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!