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HP OfficeJet 4630
Microsoft Windows XP

My OfficeJet 4630 is dispaying Error Code 0X83C0000A NOS_LOADER_APP  with a flashing power light.  I have removed the power cord from the printer and from the wall, several times, over night it has been unplugged, tried moving the ink cartridges, they are stuck to the right side.  I can't slide them over to remove as per a forum I read.  Any help is appreciated, thanks  

4 REPLIES 4
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@ksurdouski

Welcome to HP Forums,

Let's get straight to it!

 

If you've already performed the below steps, exactly as mentioned or recommended by HP:

Step 1: Reset the printer

In some cases, removing the ink cartridges and resetting the printer can clear the error message.

  1. Turn on the printer.

  2. Wait until the printer is idle and silent before you continue.

  3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

  4. Remove the ink cartridges from the printer.

  5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

  6. Wait at least 60 seconds.

  7. Plug the power cord back into the wall outlet.

       NOTE:

    HP recommends connecting the printer power cord directly to a wall outlet.

  8. Reconnect the power cord to the rear of the printer.

  9. Turn on the printer, if it does not automatically turn on.

    The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

  10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

  11. Reinsert the ink cartridges, and then close the ink cartridge access door.

  12. If you receive a prompt to print a calibration page, do so.

  13. If you disconnected the USB cable, reconnect it to the rear of the printer.

  14. Try to print.

And yet the issue persists, I recommend you refer to my private message for further assistance:

 

Please check your Private message icon on the upper right corner of your HP Forums profile, using the blue envelope: 

Click here for more details on how to access the private messages on HP Forums


If you would like to thank us for our efforts, you may click on kudos (the thumbs up button)

And If you wish to help the community grow, mark this post as an accepted solution.

Riddle_Decipher
I am an HP Employee

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After 2 days of research and trying all the "tricks", I finally called HP. They told me that it means the printer cartridge system is broken and can't be replaced. You must buy a new printer!!!!

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omg   fereals????

 

HP Recommended

My OfficeJet 4632 color printer is displaying the above referenced code.  We only changed black ink cartridge within the last week and scan and alignment were complete with no errors.

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