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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error code 0x83c0000a nos_loader_app on officejet 4630

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09-05-2018 01:11 PM
My OfficeJet 4630 is dispaying Error Code 0X83C0000A NOS_LOADER_APP with a flashing power light. I have removed the power cord from the printer and from the wall, several times, over night it has been unplugged, tried moving the ink cartridges, they are stuck to the right side. I can't slide them over to remove as per a forum I read. Any help is appreciated, thanks
09-06-2018 01:53 PM
Welcome to HP Forums,
Let's get straight to it!
If you've already performed the below steps, exactly as mentioned or recommended by HP:
Step 1: Reset the printer
In some cases, removing the ink cartridges and resetting the printer can clear the error message.
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Turn on the printer.
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Wait until the printer is idle and silent before you continue.
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Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
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Wait at least 60 seconds.
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Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
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Reconnect the power cord to the rear of the printer.
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Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
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Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
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Reinsert the ink cartridges, and then close the ink cartridge access door.
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If you receive a prompt to print a calibration page, do so.
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If you disconnected the USB cable, reconnect it to the rear of the printer.
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Try to print.
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Riddle_Decipher
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