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‎06-26-2023 05:08 PM - edited ‎06-26-2023 05:11 PM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer

Got error message 0xc19a0003, Printhead missing or incorrectly installed. Removed and reinstalled the print cartridges (none need replacing). Got the same error message. Turned the printer off and on again. Same error message. Then it says to remove and reinstall the printhead, hitting the help button and following the instructions. There IS no help button. And I really don't want to mess with the printhead without knowing exactly what to do.

The printer is an HP OfficejetPro 8610, with a wireless connection to my laptop.

 

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