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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-01-2021 01:07 PM

HP Recommended
Product: HP officeJet Pro 6970
Operating System: Microsoft Windows 10 (64-bit)

This error code keeps coming up! Ive shut it off several times and restarted my lap top! Im confused! Ive blew it out and the ink is fine.  

 

Any help at all would be amazing! 

Category:
1 REPLY 1

‎12-07-2021 02:12 PM - edited ‎12-11-2021 09:25 AM

HP Recommended

@Emckinnon

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand you are getting this error on the printer screen, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to your printer? 

  • Did this happen after a recent window or software update?
  • When was the last time it worked fine?

While you respond to that, let's try these steps: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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