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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error code B8093B62 Is flashing on my printer , when I attem...

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08-23-2024 02:35 AM
Hi @N1_2,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are having issues with Error code B8093B62.
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee
12-11-2024 01:43 PM - edited 12-11-2024 01:57 PM
The problem isn't with the printer itself, it's with the scanner. On the printer screen itself, on the machine, it's BLUE and flashing the error message. It doesn't stop and won't let you reboot it, without unplugging it to perform that task. I somehow have given 2 responses. The scanner will do this on every attempt. However, if you unplug the machine for 30 seconds and plug it back in, it does a factory reset. Then, at least one can use the printer. There is no hope for the scanner, I am afraid though. Mine was out of the 1 year warranty by about 5 months, when I called to inquire about getting help. It was suggested to buy another new one.