Error code B83C12FC - Office Jet 8740

[Jimbo919]

For several years on and off, I have gotten an Error code B83C12FC  in blue screen on my Office Jet 8740. I've power cycled it and done other basic maintenance steps repeatedly - usually that would fix it for a while.

However recently, the code flashes almost all the time and my printer refuses to work at all. Happens with my phone (recent model android), my computers (windows 10/11) and doesn't seem to have any particular trigger or reason. 

Any help would be appreciated. This is a very necessary printer for our office and we can't really afford a replacement right now. So thanks very much for any assistance! 

[rachelgomez1619]

This HP printer error is a common error when sending a document for printing. The error message indicates that the printer is either turned off, not properly connected to your computer or missing an internet connection. Another possible reason for the general error state is that your HP printer is running low on paper or ink.

To fix the error, try the following steps:

Make sure the printer is turned on. You can also restart both the printer and your computer.
Check if the printer is connected to your computer or WI-FI network.
Make sure the paper try of your printer is loaded and that the printer has enough ink.
If the error still occurs, contact the HP printer support.

This may help you,

Rachel Gomez