Error code E0 on my new color cartridge. I’ve followed all corrective steps and still not working.

[DJBeards]

Error E0

[Max3Aj]

@DJBeards, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

An E0 error indicates an unusable cartridge. This occurs when one or both ink cartridges need attention.

 
Please follow these steps, 
Check Cartridge Compatibility:

• Ensure you're using genuine HP cartridges compatible with the ENVY 6065e.

Clean Cartridge Contacts:

• Power off the printer and unplug it.
• Remove the color cartridge.
• Gently clean the copper-colored contacts on the cartridge and inside the printer using a lint-free cloth slightly dampened with distilled water.
• Let it dry completely before reinserting.

Reinstall the Cartridge:

• Reinsert the cartridge firmly until it clicks into place.
• Close the cartridge access door and power the printer back on.

Reset the Printer:

• Unplug the printer from the wall while it's on.
• Wait 60 seconds.
• Plug it back in and turn it on.

Check for Firmware Updates:

• Use the HP Smart app or visit HP support site to check for firmware updates. An outdated firmware can sometimes cause cartridge recognition issues.

You may refer to this document - HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes | HP® Support
 

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support