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HP Recommended
HP DeskJet Plus Ink Advantage 6475 All-in-One Printer

I get an error code E0' and the printer in nor responding.
Nir

2 REPLIES 2
HP Recommended

Hi @Nirka8,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

An E0 error indicates an unusable cartridge.

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

Try updating the Firmware

 

Perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the error persists, either the cartridge is faulty or the printer needs attention.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Nal_NR-
HP Community Moderator



HP Recommended

Hi @Nirka8,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Elohi_NR

I am an HP Employee

Nal_NR-
HP Community Moderator



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