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‎07-31-2024 12:27 PM

HP Recommended
Product: HP ENVY 6052e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello.

My hp envy 6052e got error code E6 with orange light blinking this morning.

I tried everything that I can including the solution posted in this community

(https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-ENVY-6000e-does-not-stop...)

and support.hp.com (https://support.hp.com/us-en/document/ish_6043283-6052862-16)

, but it did not resolved.

Can anybody help me?

 

Category:
1 REPLY 1

‎08-02-2024 07:48 AM

HP Recommended

Hi @hongsang,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Since you have already performed all the steps from these support documents (https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-ENVY-6000e-does-not-stop...) (https://support.hp.com/us-en/document/ish_6043283-6052862-16)

 

As this issue persists, this could be a hardware issue. I recommend you contact phone support.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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