Error code E8

[lbmortimer]

How to fix this.

[Garp_senchau]

@lbmortimer, 

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

The error code E8 indicates a fatal printer error has occurred with your HP DeskJet printer. Here are the steps you can take to resolve the issue:

1. Restart the Printer:

   • Turn off the printer.
   • Wait for a few seconds, then turn it back on.

2. Check for Physical Obstructions:

   • Make sure there are no jammed paper or other physical obstructions inside the printer.

3. Run HP Smart:

   • Download and run the HP Smart. Follow the prompts to diagnose and fix common printing issues.
   • Refer: Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

4. Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

   • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Reference: HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,