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‎11-20-2018 08:18 AM

HP Recommended
Product: HP printer 3510
Operating System: Microsoft Windows 7 (64-bit)

On starting printer and pressing any button, an error code OXB81A2BFA appears on screen of printer. Hoe to resolve. Even HP doctor was of no help as again and again error code is shown

3 REPLIES 3

‎11-21-2018 12:32 PM

HP Recommended

@Arvind30

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and I would like to help

 

Let's start with a printer reset

 

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.


The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed

 

Next update the Firmware from this Link: https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3510-e-all-in-one-printer-series/5157460

 

Keep me posted how it goes

 

Thank you an have a great day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 


 

KrazyToad
I Am An HP Employee

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‎11-23-2018 01:20 AM

HP Recommended

No the process suggested didn't help. Thereafter called an engineer, he detected power supply has gone. To replace, it cost 80% of printer prize. Better buy a new one. 

How to dispose of old printer. Any clue.

Thanks for help and prompt reply.

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‎11-23-2018 10:06 AM

HP Recommended

@Arvind30

 

I see that you were interacting with @KrazyToad. I'd like to help.

 

Thanks for the reply.

I appreciate your time and effort.

 

Refer this HP link to recycle the printer:- Click here

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

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