Error code OXB8D95055

[Laurel17]

My HP Epson Envy 5055 worked yesterday. Today I am getting error code OXB8D95055. I can't find how to resolve this. I have a Mac OS 12.6.9 operating system

[Raj_05]

Hi @Laurel17,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The error code OXB8D95055 on HP printers typically indicates a hardware issue or a problem with the printer's firmware. Here are some steps you can try to resolve the issue.

Restart the Printer:

• Turn off the printer, wait for a minute, and then turn it back on. This simple step can sometimes resolve temporary glitches.

Update Firmware:

• Check if there is a firmware update available for your HP Envy 5055 printer. Firmware updates can often fix bugs and improve the overall performance of the printer. You can usually find firmware updates on the HP official website.

Check for Paper Jams:

• Ensure there are no paper jams or obstructions in the printer. Open the printer cover and inspect the paper path. Remove any stuck paper carefully.

Reset the Printer:

• Resetting the printer can sometimes resolve internal errors. Refer to your printer's manual for instructions on how to perform a reset.

Reinstall Printer Drivers:

• Uninstall the printer drivers from your Mac and then reinstall them. Make sure you download the latest drivers from the official HP website that are compatible with macOS 12.6.9.

Check Printer Connections:

• Ensure that all cables connecting your printer to your computer are securely plugged in. Also, make sure the printer is connected to a stable power source.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support