Error code OXC4EB92C3 HW_MlCCl2_V12

[Matthew54]

Dear Raj 1788/HP Employee or Other, 

Would you kindly also email me the “semi full reset” for my HP Envy 4507, as it is also just scanning and no longer printing!!!

I have tried the earlier tips with the plug and power.  Thank you!

[Jay_G24 · Accepted solution]

Hi @Matthew54,

I'd like to help!

I understand you are receiving a "OXC4EB92C3" error on the printer screen.

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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