Error code and printer stops printing (0XB83811B0)

[Kinggay13]

While printing documents, my printer stopped printing, displayed an error code (0XB83811B0), and all the lights started flashing. I tried restarting, turning it off and back on, restoring factory settings, and it worked after the first time the error code came up a few days ago, but this happened again tonight and none of those solutions are working. I cannot find anything online on what I should do, though this error code was brought up recently and the resolution was sent over a private chat with that individual. Any help would be appreciated. 

[Irfan_06]

Hi @Kinggay13,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with your printer and may have to perform a Semi-Full Reset to fix the issue.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support