Error code oxB85f8a98

[Artfra1970]

What does this error code mean & how do I fix it OXB85F8A98

[A4Apollo · Accepted solution]

Hi! @Artfra1970, Thanks for stopping by the HP Support Forums!

I understand when you are printing from your printer you are getting error 0xB85f8a98.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

As you mentioned when you are printing from your printer you are getting error 0xB85f8a98.

Try updating the printer firmware and check if it helps.

Link to update the printer firmware.

Try few steps recommended below.

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print. 

Also, try checking with a different cartridge on your printer.

Refer this article to further troubleshoot 0x errors on your printer.

If the issue still persists after trying out the steps it is a hardware issue with your printer.

Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this helps!

Have a pleasant day ahead! 🙂

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[Artfra1970]

Thankyou , that is brilliant. Thanks for taking the time to help. Much appreciated ❤️

[A4Apollo]

Hi! @Artfra1970, You're welcome and thanks for your prompt response.

I am happy I was able to answer your query.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,

Have a great day! 🙂

[ee-_grr]

I have an error for 3831 HP office jet printer

Error code oxB85f8a98

Did all kinds of resetting the printer and problem remains