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‎10-14-2021 07:26 AM

HP Recommended
Product: Office jet pro 8025
Operating System: iOS

I have an error code B336EC67 and it looks as if I need some type of reset from what I’ve read from others

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-18-2021 10:02 AM

HP Recommended

Hi @Krb3,

 

I'd like to help!

 

I understand you are receiving a "B336EC67 " error on the printer screen.

 

We can perform a factory defaults on the printer to resolve the issue

 

 To restore the printer to the original factory defaults

 

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎10-18-2021 10:02 AM

HP Recommended

Hi @Krb3,

 

I'd like to help!

 

I understand you are receiving a "B336EC67 " error on the printer screen.

 

We can perform a factory defaults on the printer to resolve the issue

 

 To restore the printer to the original factory defaults

 

1.From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

1 person found this reply helpful
Was this reply helpful? Yes No
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