Error fixing code 0X011A17FF

[Phels]

Error code 

OXO11A17FF

[Nal_NR]

Hi @Phels,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I'm sorry you're encountering this error with your HP OfficeJet 202 mobile printer. Let's try to narrow down the issue with a few questions:

• When did the error occur—was it after a specific action like printing or setting up the printer?
• Have you tried restarting both the printer and the device you're printing from to see if the error resolves?
• Is the printer connected via USB or Wi-Fi, and are there any issues with the connection?

Here are a few troubleshooting steps to resolve the error code OXO11A17FF on your HP OfficeJet 202 mobile printer:

Restart the Printer and Device:

• Turn off both the printer and the device you're printing from (e.g., laptop, phone, or tablet).
• Wait for 30 seconds and turn them back on to refresh the connection.

Check Printer Connections:

• If connected via USB, try a different USB port or cable.
• If connected via Wi-Fi, ensure the printer is properly connected to the same network as your device. You may need to print a network configuration page to check the printer's connection.

Reset Printer's Network Settings:

• If the issue persists and the printer is connected to Wi-Fi, reset the network settings to default by accessing the printer’s settings through the control panel.
• Reconnect the printer to your Wi-Fi network.

Update Printer Firmware:

• Visit the HP Support website and enter your printer's model number to check for any available firmware updates.
• Download and install the latest firmware version to ensure the printer software is up to date.

Perform a Printer Reset:

• Turn off the printer, disconnect the power cord, and wait for at least 60 seconds.
• Reconnect the power and turn the printer back on. This can resolve any lingering issues.

Try these steps and let me know.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.