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What is error message B8082796 when trying to print from my phone?

1 REPLY 1
HP Recommended

Hi @Lesliep2,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The HP printer error B8082796 typically appears when trying to print from a mobile device (like a phone or tablet), and it’s often related to connectivity or communication issues between the device and the printer

Here are some steps you can try:

1. Restart Everything

  • Turn off your printerphone, and Wi-Fi router.
  • Wait 30 seconds, then turn them all back on.


2. Check Printer Status

  • Make sure the printer is onconnected to Wi-Fi, and not in sleep mode.
  • If your printer has a touchscreen, check the Wi-Fi icon to confirm it's connected.


3. Update the HP Smart App

  • Go to the App Store or Google Play Store and update the HP Smart app to the latest version.


4. Reinstall the Printer

  • In the HP Smart app, remove the printer and then re-add it.
  • Make sure your phone and printer are on the same Wi-Fi network.


5. Check for Firmware Updates

  • On the printer, go to Settings > Printer Maintenance > Update Printer (or similar) to check for firmware updates.


6. Use HP Print Service Plugin (Android only)

  • If you're on Android, ensure the HP Print Service Plugin is installed and enabled.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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