Error message Rendering failed. Tells me to check driver.

[Paul30081]

Everything says it's OK, but when I try to print anything, I get the Rendering failed message and told to check my printer driver is installed correctly. It worked fine last week.

[zoey7886]

@Paul30081, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Rendering Failed Error! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The "Rendering failed" error message typically indicates an issue with the print job processing. Here are some steps you can follow to troubleshoot and resolve this issue:

Check Printer Driver Installation:

• Ensure that the printer driver is installed correctly and up to date. Reinstall the printer driver if necessary.
• You can download the latest driver from the HP support website.

Verify Printer Settings:

• Ensure that the correct printer driver is selected in the print settings.
• Check if any specific settings in the driver need to be adjusted, such as color matching, print quality, etc.

Restart Printer and Computer:

• Turn off your printer and restart your computer.
• Power the printer back on and reconnect it to your computer.

Check Printer Connections:

• Ensure that the printer is properly connected to your computer via USB or network.
• Verify that the printer is recognized by your computer.

Clear Print Queue:

• Sometimes clearing the print queue can help. Cancel all print jobs in the queue and try printing again.

Update Printer Firmware:

• Check if there is a firmware update available for your printer and update it accordingly.

Run Diagnostic Tools:

• Use the HP Print and Scan Doctor tool to diagnose and fix common printing issues.

Reconfigure Print Job Settings:

• Ensure that the print job settings in your application (e.g., Adobe Photoshop, etc.) are correctly configured.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Paul30081]

Thank you. The problem has been resolved by a phone call with HP Support.