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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Error message Rendering failed. Tells me to check driver.

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05-30-2025 03:47 AM
Everything says it's OK, but when I try to print anything, I get the Rendering failed message and told to check my printer driver is installed correctly. It worked fine last week.
06-01-2025 03:06 PM
@Paul30081, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Rendering Failed Error!
We're thrilled to have the opportunity to assist you and provide a solution.
The "Rendering failed" error message typically indicates an issue with the print job processing. Here are some steps you can follow to troubleshoot and resolve this issue:
Check Printer Driver Installation:
- Ensure that the printer driver is installed correctly and up to date. Reinstall the printer driver if necessary.
- You can download the latest driver from the HP support website.
Verify Printer Settings:
- Ensure that the correct printer driver is selected in the print settings.
- Check if any specific settings in the driver need to be adjusted, such as color matching, print quality, etc.
Restart Printer and Computer:
- Turn off your printer and restart your computer.
- Power the printer back on and reconnect it to your computer.
Check Printer Connections:
- Ensure that the printer is properly connected to your computer via USB or network.
- Verify that the printer is recognized by your computer.
Clear Print Queue:
- Sometimes clearing the print queue can help. Cancel all print jobs in the queue and try printing again.
Update Printer Firmware:
- Check if there is a firmware update available for your printer and update it accordingly.
Run Diagnostic Tools:
- Use the HP Print and Scan Doctor tool to diagnose and fix common printing issues.
Reconfigure Print Job Settings:
- Ensure that the print job settings in your application (e.g., Adobe Photoshop, etc.) are correctly configured.
Hope this helps!
Take care, and have an amazing day!
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ZOEY7886
I am an HP Employee