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- Printing Errors or Lights & Stuck Print Jobs
- Error message UU on HP Deskjet 3630

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1 REPLY 1
09-17-2024 12:31 PM
Hi @GB1359 ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are getting the "UU" error message on an HP DeskJet 3630 typically indicates a general or undefined error. It's often related to an issue with the printer's internal hardware or a problem with the printhead or cartridges.
Here are some steps to try and resolve the issue:
- Check for Jams: Ensure there are no paper jams or obstructions in the paper path.
- Power Cycle: Turn off the printer, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.
- Check Cartridges: Open the printer and make sure the ink cartridges are properly installed. Remove and reseat them if necessary.
- Reset Printer: Perform a hard reset on the printer. This usually involves pressing and holding the power button for a few seconds until the printer restarts.
- Update Firmware: Ensure the printer's firmware is up to date. This might require connecting the printer to a computer or using HP's software to check for updates.Update the firmware on an HP printer
Refer to this document: HP DeskJet 3639 All-in-One Printer User manual
HP DeskJet 3630, 4720 Printers - Blinking Lights
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
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