Error message on my 7210 All-in-one Office Jet printer: 0X07d54dd6

[Spikey62]

My old HP printer suddenly did not respond any more and upon closer inspection there was a message on the display:

Error message on my 7210 All-in-one Office Jet printer: 0X07d54dd6

On the second line of the display it says: 2005:lib_barracu

I have had this message before and got it fixed but unfortunately cannot recall how. I did search site and found an answer which I tried to do but it did not restart as it should have. 

Apparently I need to restart/reboot the printer. Anyone know how to do that?

Appreciate your help very much. 

Cheers

Spikey62

[atharva_gp · Accepted solution]

@Spikey62,

Thank you for reaching out to the HP Support community!

• Are you able to remove the ink cartridges out of the printer?

Let's try these steps: 

Step 1: Perform a Power Reset:

• Make sure this printer is plugged into a direct wall, not a surge protector.
• Turn the printer on.
• Wait until the printer is idle and silent before you continue.
• Remove all of your ink cartridges from the printer and close the door.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
• Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
• Reinsert the ink cartridges, and then close the ink cartridge access door.
• Check if you can print/copy
• If the issue persists, proceed to the next step.

Step 2: Clean the ink cartridge contacts

• Remove the ink cartridges from the printer
• Dip a clean foam rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it.
• Clean the electrical contacts on the cartridge.

              

1. Clean the copper-colored electrical contacts
2. Do not clean the ink nozzles

• Re-insert the ink cartridges
• Check for the error
• Try to print/copy

Let me know if this information helps. 

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