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Chief9
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Message 1 of 2
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Flag Post

Error message on printer

‎11-28-2020 06:08 PM

HP Recommended
Product: HP Laser Jet Pro
Operating System: Microsoft Windows 10 (32-bit)

I'm getting an error message on my printer "79 Service error, Turn off then on" I've searched on the HP support site, messaged with the virtual person & not able to get this error message off my printer... please help!! has anyone had this issue?  I have a ton of school pp's to print.   Thanks!

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jabzi
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Level 13
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Message 2 of 2
Flag Post

‎11-29-2020 02:13 AM

HP Recommended

Hello,

Please click https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Error-79-on-HP-Color-LaserJet-Pro-M280-M281-Mu...  to access the steps that should resolve the issue .

Regards,
Jabzi

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Although I am an HP employee, I am speaking for myself and not for HP.
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