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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-05-2019 08:01 AM

HP Recommended
Product: HP Photosmart C5280 All-in-one
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

looking for some assistance with my printer. I am receiving an error message- "Clear Carriage Jam" . 

I have followed online video advice to try and remedy this issue without success. 

Has anyone else dealt with a similar issue and managed to resolve it? 

Thank you.

1 REPLY 1

‎09-08-2019 05:39 AM

HP Recommended

Hi @IzziH

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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